How Can We Help You?
Here are some common reasons why you might want to contact us:
General Inquiries
Have questions about our platform or services? We're here to provide answers.
Store Requests
Want to see a new store added to our platform? Submit your suggestions.
Bug Reports
Found an issue? Help us improve by reporting bugs and technical problems.
Frequently Asked Questions
We typically respond to all inquiries within 24-48 hours. For urgent matters, please use our live chat or phone support during business hours.
You can submit store requests through our contact form or by emailing stores@eshopscout.com. Please include the store name, website URL, and why you'd like to see it added to our platform.
When reporting a bug, please include: (1) Steps to reproduce the issue, (2) Your device and browser information, (3) Screenshots if possible, (4) Any error messages you received, and (5) The date and time it happened.